One point of contact through the repair process
AMG acts on your behalf to manage vehicle repairs, liaising with the garage and insurers involved. The service is available for private and commercial vehicles.
You can use a garage of your choice or a member of AMG’s nationwide network of approved repairers. Where a vehicle cannot be repaired, the team can liaise with the at-fault party’s insurer about settlement.
- Your chosen garage or an approved repairer
- Coordination of assessment and repairs
- Liaison with the garage and insurers
- Replacement hire discussed alongside repairs
How AMG helps
We keep the repair arrangements connected to the wider claim, including replacement hire where appropriate. The aim is to reduce the time you spend coordinating different parties.
Your first conversation
Tell us where your vehicle is and whether it has already been inspected. If you have a preferred garage, let the team know before arrangements are made.
Fees and arrangements
Ask the team to explain the proposed service, charges and any hire or repair obligations before you agree to proceed. The appropriate arrangements depend on your circumstances.
More about claim fundingA question you may have
Can I choose the garage?
Yes. AMG’s published service allows repairs at a garage of your choice or through its nationwide network of approved repairers. Discuss the arrangements with the team.